Terms of service
These Terms and Conditions ("Terms") govern your access to and use of anuradha.shop (the "Website") and any purchase you make from Anuradha Textorium ("Anuradha", "we", "us", "our"). By accessing the Website or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Website.
About Us
Anuradha Textorium is a family-owned ethnic wear business founded in Mysore, Karnataka, India in 1975. The online store is operated at anuradha.shop. For any queries, reach us at [contact email] or on WhatsApp at [number].
Eligibility
You must be at least 18 years of age to place an order on our Website. By placing an order, you confirm that you are 18 or older and legally capable of entering into a binding contract under Indian law.
We reserve the right to refuse service to anyone, at our sole discretion, for reasons including but not limited to suspected fraud, repeated exchange abuse, or violation of these Terms.
Products
We take reasonable care to present our products accurately, including fabric descriptions, dimensions, care instructions, and colour representation. However:
- –Colour may vary slightly between photographs and physical products due to screen calibration, lighting, and the natural variation of handcrafted and handwoven textiles.
- –For handloom and artisanal products, minor variations in weave, texture, or border placement are inherent to the craft and are not defects.
- –Product specifications are subject to change. We update our listings as accurately as possible.
We strongly encourage you to read product descriptions carefully before purchasing. If you have specific questions about a product, contact us at [support email] before placing an order.
Pricing
All prices on anuradha.shop are listed in Indian Rupees (INR) and include applicable taxes (GST). Prices are subject to change without prior notice. The price displayed at the time of checkout is the price applicable to your order.
Anuradha maintains consistent pricing across its online and offline channels. We do not offer online-exclusive discounts. Prices reflect the quality of materials, craftsmanship, and the heritage of our brand.
Orders and Payment
All orders are subject to acceptance by Anuradha. Placing an order does not guarantee fulfilment. We reserve the right to cancel any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraud.
We accept only prepaid orders. COD is not available. Payment must be completed at checkout via our supported payment gateway. Orders will be processed only upon successful payment confirmation.
In the event of an order cancellation after payment, any refund will be processed in accordance with applicable law and our Exchange Policy.
GST and Invoicing
A GST invoice will be issued for every order. This invoice will be shared with you via email and will reflect the applicable GST rate for the product category.
Intellectual Property
All content on anuradha.shop — including but not limited to the brand name, logo, photographs, product descriptions, campaign copy, illustrations, and design — is the intellectual property of Anuradha Textorium or its licensors.
You may not reproduce, copy, distribute, publish, or use any content from this Website for commercial purposes without our prior written consent. Personal, non-commercial sharing with attribution is permitted.
Unauthorised use of our intellectual property is a violation of applicable law and will be acted upon.
User Conduct
By accessing our Website, you agree not to:
- –Use the Website for any unlawful, fraudulent, or harmful purpose
- –Attempt to gain unauthorised access to any part of the Website or its systems
- –Submit false, inaccurate, or misleading information
- –Use automated tools, bots, or scrapers to extract content or data from the Website
- –Engage in conduct that disrupts or interferes with the operation of the Website
Limitation of Liability
To the fullest extent permitted by applicable law, Anuradha shall not be liable for:
- –Indirect, incidental, or consequential damages arising from your use of or inability to use the Website
- –Loss of data, profits, or business opportunity
- –Damages arising from third-party services including payment gateways and courier partners
Our total liability in any matter related to your order shall not exceed the invoice value of that order.
Disclaimer of Warranties
The Website is provided on an "as is" and "as available" basis. Anuradha makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness of the Website for any particular purpose.
Third-Party Links
Our Website may contain links to third-party websites for your convenience. We do not endorse, control, or take responsibility for the content, privacy practices, or operations of third-party websites. Visiting such links is at your own risk.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any dispute arising from or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Mysore, Karnataka, India.
Dispute Resolution
In the event of any dispute, we encourage you to first contact us at [contact email] to resolve the matter amicably. We will make genuine efforts to address your concern within 15 business days.
If the dispute cannot be resolved amicably, it shall be referred to a single arbitrator mutually agreed upon by both parties, in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Mysore, Karnataka, and proceedings shall be conducted in English.
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after any modification constitutes acceptance of the revised Terms.
Contact Us
Registered name: Jirawala Parshva Private Limited (operating as Anuradha)
Address: First Floor, No. 980/1, Kumbaragere, Lashkar Mohalla, Mysuru, Karnataka 570001, India
Phone: +91-9916321191
Email: hello@anuradha.shop
CIN: U47711KA2026PTC217294
GST: 29AAHCJ3110E1ZX
